Reminding, refreshing, reinforcing and prompting hospitality staff with operational skills and knowledge in the venue as they work 24/7/365.
What Is It?
wehelphospitality is a real-time, subscription-based solution that broadcasts hospitality operations, compliance, skills refreshers, quality control and other content directly into venues via a 24” monitor, keeping staff engaged 365 days a year.
It’s a breakthrough solution that eliminates the need to search for resources or pull staff away for upskilling—maximizing efficiency while reducing downtime and wage costs.
Managers skip the hassle of tracking engagement, while staff receive instant, real-time operational guidance, keeping them sharp, proactive, and service-ready.
FOR......Hotels, Pubs, Clubs, Resorts, Cafes, Restaurants, Caterers, Franchises and Multi-site Groups.
Our Solution
Based on 30 day month to month subscription
No contracts or agreements. Exit any time with 48 hours notice
Purchase 24" monitor which is yours to keep with 12 month warranty
Connect to venue wi-fi & play anywhere on site
Includes DAILY updates and monitoring of wi-fi and power connectivity
Broadcast as text, graphics, videos, audio, scrolling
Content is scheduled to play at specific dates and times
We can develop specific content for single or multi-sites
2 SUBSCRIPTION PACKAGES TO CHOOSE FROM. "Bringing You Smarter Hospitality On Demand."
1. Compliance and Quality Control
2. Operations
package 1
Compliance and Quality Control
wehelphospitality broadcasts real-time compliance and quality control guidance, covering RSA, RSG, Health & Safety, Food Hygiene, Workplace Relations and operational best practices to keep venues running at peak efficiency.
Instant Quality Control prompts ensure flawless service standards, preventing customer complaints, operational slip-ups, and unnecessary wastage. By reinforcing best practices wehelphospitality optimizes efficiency, reduces losses, and strengthens workplace culture.
Staff receive continuous, real-time alerts on workplace risks and hazards, proactively preventing accidents, legal issues, civil lawsuits, reputational damage, and regulatory penalties. Keeping your venue compliant and protected 24/7.
Instant Quality Control prompts ensure flawless service standards, preventing customer complaints, operational slip-ups, and unnecessary wastage. By reinforcing best practices wehelphospitality optimizes efficiency, reduces losses, and strengthens workplace culture.
Staff receive continuous, real-time alerts on workplace risks and hazards, proactively preventing accidents, legal issues, civil lawsuits, reputational damage, and regulatory penalties. Keeping your venue compliant and protected 24/7.
package 2
Operations and Service
wehelphospitality broadcasts daily, real-time service insights, covering food, beverage, bar, coffee, and wine service ensuring staff stay sharp and service-ready.
Product knowledge, customer service, and sales techniques are reinforced through video refreshers, audio prompts, tasks, and checklists. Keeping essential skills top of mind during every shift.
Continuous updates refine techniques, boost efficiency, and elevate the guest experience. With daily reinforcement, venues achieve higher service standards, increased sales, and a seamless, professional operation.
Product knowledge, customer service, and sales techniques are reinforced through video refreshers, audio prompts, tasks, and checklists. Keeping essential skills top of mind during every shift.
Continuous updates refine techniques, boost efficiency, and elevate the guest experience. With daily reinforcement, venues achieve higher service standards, increased sales, and a seamless, professional operation.
Promotions
wehelphospitality broadcasts dynamic, eye-catching promotions designed to spark guest curiosity and drive engagement.
Venues can maximize revenue by turning the screen toward customers during peak service times, showcasing compelling offers and calls to action at eye level. This captures attention, prompting guests to interact with staff and make purchases.
By leveraging strategic on-screen promotions, venues can increase sales, enhance the guest experience, and easily offset the subscription cost, turning every shift into a revenue opportunity.
Venues can maximize revenue by turning the screen toward customers during peak service times, showcasing compelling offers and calls to action at eye level. This captures attention, prompting guests to interact with staff and make purchases.
By leveraging strategic on-screen promotions, venues can increase sales, enhance the guest experience, and easily offset the subscription cost, turning every shift into a revenue opportunity.
Benefits
A 365-day operational support system, delivering real-time, on-the-job guidance where it matters most. There is no need to fetch content, pull staff off the floor, or track engagement manually.
✅ Content delivered instantly to your team
✅ Reduce labour costs, time, and effort
✅ Accessible to all staff & managers—anytime
✅ Boost efficiency with real-time task reminders
✅ Eliminate costly off-site upskilling
✅ 24/7/365 availability—seamlessly integrated
✅ Enhance recruitment by attracting top talent
✅ Drive new revenue opportunities with promotions
✅ A smart investment that can pay for itself!
BOOK A DEMO
Submit details below to arrange a 20 minute demo in your venue or call us for an online demo at
0419-350634